This Privacy Policy outlines Exicom Tele-systems Limited (hereinafter referred to as the “Company”), approach to privacy to fulfil its obligations under the applicable privacy laws.

The Privacy Policy describes how we handle personal information in connection with operating the Platform (defined in the Terms of Use). It is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information and shall be read with the Terms of Use found on the Platform.

The Company views protection of your privacy as a priority and therefore, has a privacy policy in the Platform. The Company stores and processes your Personal Data including any sensitive financial data collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with the Information Technology Act, 2000 and Rules thereunder. If you object to your Personal Data being transferred or used in the manner mentioned in this policy please do not use the Platform.

I. CONSENT

By visiting using the Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to the Company any personal information relating to other people, you represent that you have the authority to do so and permit the Company to use the information in accordance with this Privacy Policy. You, while providing your personal information over the Platform or any partner platforms or establishments, consent to the Company (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Company at the contact information provided below. Please mention “Withdrawal of consent for processing personal information” in your subject line of your communication. The Company will verify such requests before acting on your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use and applicable laws. In the event you withdraw consent given to the Company under this Privacy Policy, the Company reserves the right to restrict or deny the provision of its services for which it consider such information to be necessary.

II. COLLECTION OF PERSONAL DATA

The Company may collect information about you when you use the Platform or when you avail our services or when you are interacting with us. The information that you may provide to our Company would be as follows:

Contact and account data, such as your first and last name, office address, email address, job function, size of employer(if applicable), and your needs from our Company
Communications that we exchange with you, including when you contact us with questions, feedback, concerns or otherwise.
Marketing data, such as your preferences for receiving our marketing communications, and details about your engagement with them.
Other data not specifically listed here but may be otherwise required by the Company. However, the data being so collected will be disclosed at the time when it is being collected.
Device and application data. This entails that the Company collects data from the device you are accessing the Platform from or availing our services from. This will also include data pertaining to your IP address and location etc.
We may also collect information about you from third parties such as advertising companies, data providers etc. including sources available to the public such as the various social media platforms. This is subject to the fact if you have given permission to those third parties to share your information.

The Company implements appropriate managerial, technical, operational, physical, and organisational measures as per applicable laws and regulations to address the risks corresponding to the Company’s use of your Personal Data, including loss, alteration, or unauthorised access to your Personal Data, and empowering you to exercise your rights. The Company requires its service providers to do the same through contractual agreements. However, you should be aware that any transmission of your Personal Data through the internet is at your own risk. The Company can only protect your Personal Data when it has it.

III. SECURITY PRECAUTIONS

To protect your personal information from unauthorised access or disclosure, loss or misuse the Company adopts reasonable security practices and procedures, in line with international standards ISO/IEC 27001:2013 which is recognised as one of the highest information security standards. Whenever you access your account information, the Company offers the use of a secure server. The transmission of information is not completely secure for reasons beyond the Company’s control. The Company adopts industry standard security measures and keep updating the Company’s systems from time to time to protect your personal information against any hacking or virus dissemination. However, by using the Platform, you accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. You are responsible for ensuring the protection of login and password records for your own account.

IV. DATA PROCESSING

1. Your Personal Data is used for the following purposes:

The operation of the Platform
Management and improvement of our services
To enforce our Terms of Use
To prevent illegal activities
To create new services and features
For Marketing and Advertising purposes
For Research and Development
Domain and network security and user authentication
Product/Service delivery, return and refund
Business operational analytics
Customer service
Personalised marketing messages via email (newsletter sign-up) and SMS
Personalised marketing messages via email (via existing contract) and SMS
Targeted messages on 3rd-party advertising platforms
Legal obligation - cooperation with law enforcement and regulatory authorities (including courts)
Collecting your device information on Website using cookies, pixels, tags, and similar technologies (“Cookies Policy”)
User-generated content (UGC) acquisition from social media
Push notifications.

V. SHARING PERSONAL DATA

In order to carry out these purposes, the Company will be sharing your data with Affiliates and Acquisitions. The Company may share information with its corporate affiliates (e.g., Franchisor, parent & sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, the Company, business, or the Company’s assets, the Company will also share information with that company, including at the negotiation stage. The Company may ask if you would like it to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

VI. RETENTION OF PERSONAL DATA

Your Personal Data will not be retained for a period longer than is required for the purposes for which the information is collected or used under law except for the data that is required to be kept longer for legal reasons specified by law.

VII. OUR RIGHTS

The Company takes every reasonable step to ensure that your personal information that the Company processes is accurate and, where necessary, kept up to date, and any of your personal information that Company processes that you inform is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform You may delete certain non-mandatory information by logging into the Platform and editing relevant information. You can also write to the Company at the contact information provided below to assist you with these requests. You have an option to withdraw your consent that you have already provided by writing to the Company at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. The Company will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to the Company under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict provision of the Company’s services to you for which it considers that information to be necessary.

VIII. YOUR PRIVACY RESPONSIBILITIES

To help protect your privacy, be sure not to share your user ID or password with anyone else; to log off the Platform when you are finished; to take customary precautions to guard against "malware" (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.

IX. USE OF CHILDREN’S INFORMATION

Use of the Company’s Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit the Company to use the information in accordance with this Privacy Policy.

X. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify and makes alterations to this Privacy Policy at any point of time. Please check the Company’s Privacy Policy periodically for changes. The Company may update this Privacy Policy to reflect changes to its information practices. The Company will alert you to material changes made in the Privacy Policy by posting the latest date of update. It will place a notice on its website or send you an email when it is required to do so by applicable law.

XI. COOKIES

The Platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences, improve performance, and deliver personalized content. We may also use third-party cookies for analytics and advertising. You can manage your cookie preferences through your device settings; however, disabling cookies may affect app functionality.

XII. CONTACT US

If you have any questions or concerns regarding this Agreement, please contact us at: [·]